Growth & Opportunity
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“Switching from a national competitor to Whelan Security has provided me the opportunity to grow personally and professionally within the security industry. At my previous company, the culture was to “churn and burn” – meaning that once you acquired a new customer then you were expected to move on to your next prospect and not look back. The negative impact of this approach was that service issues typically developed, which were then handled by someone who had minimal previous contact with the client. My experience with Whelan allows for a hands-on approach, where I am constantly meeting with clients and developing personal and professional relationships with them. Additionally, the fundamental principle of Whelan Security is to provide value in our performance, which can be objectively and quantitatively measured through the use of our Truth Report. The overall benefit of this methodology creates not only satisfied customers, but more importantly, it produces loyal customers. Finally, being a part of the Whelan team bestows a sense of pride and loyalty by being surrounded with great supporting staff who understand the value of operating with integrity and delivering what we promise.”
“After spending twelve (12) years in a senior executive role with one of the largest contract security firms in the country, I joined Whelan for several reasons. One, I respect the philosophy of the Whelan ownership, built around honesty, integrity, and treating others the way that you would want to be treated. This is a refreshing approach in today’s corporate world. Two, I highly value the flat organizational structure that minimizes bureaucracy and allows decisions that are in the best interests of an employee or client to be made out in the field. In larger bureaucratic organizations, that concept of employee empowerment is foreign. I am proud to bleed Whelan red.”
“I have now been working for Whelan for several years after coming from a national competitor. During my tenure with Whelan I have experienced nothing but true and sincere compassion for all employees within the organization. Being in the industry for sixteen years, it is great to have finally found a Company that truly cares about its employees and treats them as our most valuable asset – from security officers through management.”
“I spent several years in key management roles with a national competitor in which customer service was a major area of responsibility. It wasn’t until after I joined Whelan Security several years ago that I realized that More flexibility, LESS corporate bureaucracy coupled with intense employee focus is what plays such a vital role in Whelan’s success story and in becoming the industry leader for the delivery of quality security services. In addition, it is gratifying to be a part of such a quality and extremely experienced team of security professionals.”
“What sets Whelan apart from our competitors? After working within the industry for many years, that answer is simple. It is Whelan’s commitment to honesty, integrity, and trustworthiness. Customers and employees are treated with the utmost respect and care; and issues are always quickly addressed. Managers are allowed to focus on customer issues instead of being tied to bureaucratic processes. Senior corporate staff truly care about middle management and our team of dedicated security officers. At Whelan, unlike our national competitors, we are focused on long term relationships with customers and employees as opposed to short term profitability.”
